Chrysler Financial

Company

Quick Facts

Corporate Presence

Corporate Headquarters: Chrysler Financial Headquarters is located in Farmington Hills, Mich. This state-of-the-art facility serves as the center of activity for the U.S., Canada, Mexico and Venezuela. From this hub, operations and initiatives are overseen for all aspects of our financing and insurance business.

Location

  • Farmington Hills, Mich.

U.S. Contact Centers: Chrysler Financial services more than 1.6 million Chrysler Financial retail and lease customers in two Contact Centers and a Deficiency Recovery Center. The Contact Centers manage inbound and outbound telephone calls, as well as other customer-related and administrative functions.

Locations

  • Dallas, Texas
  • Philadelphia, Pennsylvania
  • Jacksonville, Florida

U.S. Business Regions:Operating in five business regions, Chrysler Financial is responsible for Dealer Credit, Sales, Marketing, Retail Credit, and Insurance supporting dealers across the United States.

Locations

  • Irvine, California
  • Orlando, Florida
  • Greenwood Village, Colorado
  • Pearl River, New York
  • Addison, Texas

Canadian Headquarters: Chrysler Financial Canada is headquartered in Mississauga, Ontario and provides services to dealers throughout Canada in English and French. Functions include Customer Service, Retail Credit and Remarketing Services. Approximately 200 employees support the activities of Chrysler Financial Canada.

Location

  • Mississauga, Ontario

Mexico Headquarters: Chrysler Financial Mexico addresses the needs of the Mexican market. Offices in three cities provide service and financial solutions for Chrysler Financial dealers and customers throughout the nation’s 31 states.

Location

  • Mexico City, Mexico

Mexico Regional Offices: There are three offices in three cities across Mexico to attend to the various requirements of the marketplace and to service all of Mexico’s Chrysler, and Mitsubishi dealers and customers.

Locations

  • Mexico City, Mexico
  • Monterrey, Mexico
  • Guadalajara, Mexico

Mexico Contact Center: Chrysler Financial services more than 160 thousand Mexican and U.S. customers. The Spanish Americas Contact Center was established in 2007 and manages approximately six million inbound and outbound telephone calls a year.

Location

  • Monterrey, Mexico

Chrysler Financial de Venezuela: Established in 1998, Chrysler Financial de Venezuela (CFdV) is located in Caracas, Venezuela. For more than 10 years, CFdV has provided financial services to Chrysler's dealers and customers throughout Venezuela, supporting Chrysler's second largest International market for auto sales. CFdV delivers outstanding customer service to more than 3,600 retail clients and 41 dealers working closely with all parties to successfully meet their financing needs.

Location

  • Caracas, Venezuela