Chrysler Financial

Company

Quick Facts

Corporate Presence

Corporate Headquarters: Chrysler Financial Headquarters is located in Farmington Hills, Mich., where more than 800 people are employed. This state-of-the-art facility serves as the center of activity for the U.S., Canada, Mexico, Puerto Rico and Venezuela. From this hub, operations and initiatives are overseen for all aspects of our financing, insurance business and commercial financing to business customers.

Location

  • Farmington Hills, Mich.

U.S. Customer Contact Centers: Chrysler Financial services more than three million Chrysler Financial retail and lease customers in four Customer Contact Centers and a Deficiency Recovery Center. The Customer Contact Centers employ more than 1,700 employees involved in managing inbound and outbound telephone calls as well as other customer-related and administrative functions.

Locations

  • Dallas, Texas
  • Kansas City, Kansas
  • Philadelphia, Pennsylvania
  • Jacksonville, Florida
  • Troy, Michigan

U.S. Business Centers: Operating out of eight business centers, Chrysler Financial employs more than 800 employees responsible for Dealer Credit, Sales, Marketing, Retail Credit, Insurance and Administrative functions. Eight Chrysler Financial Business Centers service approximately 4,400 Chrysler, Jeep® and Dodge dealers across the United States.

Locations

  • Lisle, Illinois
  • Irvine, California
  • Orlando, Florida
  • Greenwood Village, Colorado
  • Pearl River, New York
  • Elkridge, Maryland
  • Auburn Hills, Michigan
  • Addison, Texas

Canadian Headquarters: Chrysler Financial Canada is headquartered in the Chrysler Canada building, situated in Windsor, Ontario. Approximately 360 employees across Canada support the activities of Chrysler Financial, offering premier automotive financial services to and through the dealer network.

Location

  • Windsor, Ontario

Canadian Business Centres: Three Chrysler Financial business centres service dealers throughout Canada; in both official languages, English and French. Business centre functions include; Customer Service, Retail Credit, Dealer Credit, Sales and Marketing and Administration. Chrysler Financial offers vehicle wholesale and retail financing, capital loans, mortgages and lines of credit to 455 Canadian Chrysler, Jeep and Dodge retailers.

Locations

  • Calgary, Alberta
  • Toronto, Ontario
  • Montréal, Québec

Mexico Headquarters: Chrysler Financial Mexico employs 210 employees who address the needs of the Mexican market. Offices in three cities provide service and financial solutions for Chrysler Financial dealers and customers throughout the nation’s 31 states.

Location

  • Mexico City, Mexico

Mexico Regional Offices: There are three offices in three cities across Mexico to attend to the various requirements of the marketplace and to service all of Mexico’s Chrysler, and Mitsubishi dealers and customers.

Locations

  • Mexico City, Mexico
  • Monterrey, Mexico
  • Guadalajara, Mexico

Mexico Customer Contact Center: Chrysler Financial services more than 140 thousand retail customers in Mexico and Spanish-speaking customers in the United States. The Spanish Americas Contact Center employs more than 180 employees involved in managing approximately two million inbound and outbound telephone calls a year.

Location

  • Monterrey, Mexico